24×7 Site Management Centre
Axicom runs a 24 hour, 7 day per week Site Management Centre (SMC) that is staffed by Axicom local employees. With its sophisticated monitoring systems the Axicom Site Management Centre is in control of all issues related to the sites we monitor – reporting and analysis, access control, WHS compliance, first contact for customers, landlords and site contractors.
Working with our field operations supervisors and maintenance contractors the SMC coordinates activities to facilitate trouble-free and safe access to sites owned and managed by Axicom.
The Axicom SMC team is experienced in both the operations of telecommunication facilities and the deployment of field resources to ensure site issues are resolved rapidly and cost effectively. We manage approximately 5,000 towers and rooftop installations and provide the following services:
- Site information and directions
- Access information
- Structural type
- Site specific hazard register