Services




Accessing our Sites

site

Axicom customers, customer personnel and contractors access our sites on a daily basis for a variety of reasons. If you need to attend our sites, you will need an Axicom digital site permit to do so.

For works relating to a customer application to install or modify equipment on an Axicom site:

Permits are automatically generated as part of our Application Process once the agent has completed the Site Access Request questions. The digital site permit will be issued to the Principal Contractor by email at the time of the Application Approval.

For any other planned or emergency works:

For planned works, please contact our Site Management Centre on 1800 006 667 or email accesstosite@axicom.com.au to obtain a permit prior to attending on site.

For emergency works, scan the QR Code on-site to view the site information page. Request a permit by clicking on the ‘Request a Permit’ button on the top right of the page.

Need more information? Download our Digital Site Permit information sheet or watch our video. Alternatively, contact our Site Management Centre on 1800 006 667 or email accesstosite@axicom.com.au